Privacy Policy

1. Introduction

Jobfixe is operated by Smashley OÜ ("we", "us", or "our"). We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site or use our services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Request a demo or contact us through our website
• Register for an account
• Use our application and services
• Subscribe to our newsletter or marketing communications

This information may include: name, email address, phone number, company name, job title, and any other information you choose to provide.

2.2 Usage Data

We automatically collect certain information when you visit, use, or navigate our website. This information may include: IP address, browser type, device information, pages visited, time and date of visits, and other diagnostic data.

2.3 Application Data

When using the Jobfixe application, we collect maintenance reports including text, images, videos, voice recordings, location data (via QR codes), and issue categorization data to provide our service.

3. How We Use Your Information

We use the information we collect for various purposes, including:

• Providing, maintaining, and improving our services
• Processing and responding to your inquiries and demo requests
• Sending administrative information and service updates
• Analyzing usage patterns to improve user experience
• Detecting, preventing, and addressing technical issues and security vulnerabilities
• Complying with legal obligations
• Sending marketing communications (with your consent)

4. Legal Basis for Processing (GDPR)

If you are from the European Economic Area (EEA), our legal basis for collecting and using your personal information depends on the data and context:

• Contract: Processing is necessary to perform our contract with you
• Consent: You have given us permission to use your data
• Legitimate Interests: Processing is in our legitimate business interests
• Legal Obligation: We need to comply with the law

5. Data Sharing and Disclosure

We may share your information in the following situations:

• Service Providers: We may share data with third-party service providers who perform services on our behalf (e.g., email delivery, hosting, analytics)
• Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities
• Business Transfers: In connection with any merger, sale of company assets, or acquisition

We do not sell your personal information to third parties.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your personal information, we will securely delete or anonymize it.

7. Your Data Protection Rights (GDPR)

If you are a resident of the EEA, you have the following data protection rights:

• Access: You can request copies of your personal data
• Rectification: You can request correction of inaccurate data
• Erasure: You can request deletion of your data
• Restriction: You can request restriction of processing
• Objection: You can object to our processing of your data
• Data Portability: You can request transfer of your data
• Withdraw Consent: You can withdraw consent at any time

To exercise these rights, please contact us at the details provided below.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

For more information about the cookies we use, please see our Cookie Banner displayed on the website.

9. Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, please note that no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee its absolute security.

10. International Data Transfers

Your information may be transferred to and maintained on computers located outside of your country or jurisdiction where data protection laws may differ. We ensure that appropriate safeguards are in place for such transfers in accordance with applicable data protection laws.

11. Children's Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If you become aware that a child has provided us with personal data, please contact us.

12. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

13. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us: